Customer Disclosure & Terms and Conditions

All offers found on PAK-N-GO Cruises and Tours' official web site are subject to availability and may be withdrawn at any time. PAK-N-GO Cruises and Tours is not responsible for any typographical errors or omissions. Certain restrictions apply to all offers. Every client or customer of PAK-N-GO Cruises and Tours is bound by the terms and conditions of each cruise line, tour company, airline or vacation supplier. If you (the customer) do not agree with these conditions please notify PAK-N-GO Cruises and Tours and your vacation arrangements can be terminated per PAK-N-GO Cruises and Tours' Cancellation Policy.

PAK-N-GO Cruises and Tours is acting as an agent for the supplier in accepting reservations for services that are not directly supplied by us. Any vacation purchase through PAK-N-GO Cruises and Tours is subject to the terms and conditions of each supplier, cruise or tour company. Therefore, we shall not be responsible for any breach of contract or any intentional or careless actions or omissions by such supplier, which result in loss, damage, delay, death or injury to you. Furthermore, PAK-N-GO Cruises and Tours shall not be responsible for any damages or losses in connection with mechanical problems, terrorist activities, social or labor unrest, diseases, local laws, climatic conditions, supplier bankruptcies, or any other conditions outside our control.

PAK-N-GO Cruises and Tours in no way endorses any/one specific cruise line(s), resort(s), hotel(s), destination(s), insurance policy(ies), shore excursion(s), tour(s), site(s), museum(s), restaurant(s) or store(s). All shore excursion(s)/activity(ies) is/are done at the traveler's own risk be it independent (on your own) or be it an organized shore excursion purchased onboard/ashore or purchased in advance. PAK-N-GO Cruises and Tours shall not be responsible for any deaths, injuries, illness, damages or losses in connection with any activity(s) the traveler chose/chooses to participate(s) in while onboard or in port/on land; likewise with any purchase(s) made by the cruiser(s) while onboard or in port. PAK-N-GO Cruises and Tours assumes no liability for the traveler's action(s) or dissatisfaction with tours or purchases made during the course of his/her/their vacation.

PAK-N-GO Cruises and Tours is not responsible for any representations or advertising claims made by any supplier, cruise company, tour company, host or consortia even if such representations or claims are determined to be deceitful, misleading or false.

Purchasing any vacations or services via the supplier, host or consortia portion of this web site is the sole responsibility of the user/purchaser. PAK-N-GO Cruises and Tours is not responsible for the actions, purchases, dissatisfaction or any monetary losses of the user/purchaser. All purchases made here (through direct booking links/redirected links) are subject to the terms and conditions as stated in the supplier or consortia area of their web site. It is the user's/purchaser's responsibility to read these terms and conditions to become familiar with them.

This web site may contain hyperlinks to web sites operated by parties other than PAK-N-GO Cruises and Tours. Such hyperlinks are provided for your reference only. PAK-N-GO Cruises and Tours does not control such web sites and is not responsible for their contents. PAK-N-GO Cruises and Tours inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.

PAK-N-GO Cruises and Tours reserves the right not to respond or answer all emails, requests and or phone inquiries received. Nor is PAK-N-GO Cruises and Tours responsible for any misdirected emails, server or any other technical problems beyond our control.

PAK-N-GO Cruises and Tours is an official travel agency for the cruise industry as designated and bonded by the Cruise Line International Association (CLIA), and a voting member of the National Association of Cruise Oriented Agencies (NACOA). PAK-N-GO Cruises and Tours is an associate of Cruise & Vacation Specialist, Inc. PAK-N-GO Cruises and Tours is an insured travel agency through Berkely Agency, Ltd.

PAK-N-GO Cruises and Tours only offers travel arrangements to people living within the United States with the exception of the following states listed.

State Licensing and the Law

Residents of

California, Florida, Hawaii, Illinois, Iowa, Massachusetts, Nevada, Ohio, Rhode Island & Washington you are here by notified

Travel agencies who can legally sell in your state must be licensed and in most of these states hold a bond. While PAK-N-GO Cruises and Tours is insured and bonded and can legally sell travel, we do not hold the required individual licenses each of these above listed states require at this time. While individual state "seller of travel laws" are virtually unknown and often ignored, travel agents are obligated tell you that they are licensed and or hold the required bond to legally sell travel to you. Some states also require the license number be displayed on the agency web site and advertisements. This is for your, the consumer's, protection. These states even have laws in place that will protect you with your purchase. Purchasing from a non licensed travel agency could put your vacation and or any recourse you have in jeopardy.

Be advised that PAK-N-GO Cruises and Tours at this time is not licensed to sell travel in any of the above listed states. Therefore if you are a resident of one of the above listed states it is your responsibility to read this notice and be aware that we can not and will not sell travel to you. No exceptions. If you purchase a vacation through one of our agency links your booking will be immediately cancelled and it is possible that you may be assessed a financial penalty as stated under the terms and conditions of the supplier. PAK-N-GO Cruises and Tours will in no way be held liable for any financial loss or penalty incurred by clients whose primary and legal residence is in California, Florida, Hawaii, Illinois, Iowa, Massachusetts, Nevada, Ohio, Rhode Island & Washington.

Age Restriction Policy: PAK-N-GO Cruises and Tours will not accept travel bookings for children under the age of two years (48 months) at the time of travel.

Cancellation Policy: After a deposit is accepted by any supplier through PAK-N-GO Cruises and Tours for a cruise, tour or any other travel services, PAK-N-GO Cruises and Tours will impose a $50 per cabin/room fee for any cancellation.

All requests to cancel a reservation must be in writing and sent by US Mail or courier to PAK-N-GO Cruises and Tours at 53 Edwards Road, Brick, NJ 08723 along with a $50 per cabin/room cancellation fee payable by money order only to PAK-N-GO Cruises and Tours. Only when this letter and money order is received will the booking be cancelled with the supplier.

The purchaser will assume full responsibility if additional cancellation fees are incurred by the cruise line or travel supplier during the processing period prior to cancellation. These additional fees will be in accordance with the cruise lines or supplier’s cancellation policies. These terms and conditions as well as cancellation penalties are found in the supplier’s brochure, acknowledgement or website. It is important to read and understand the supplier terms and conditions. The purchaser assumes full responsibility for all cancellation fees.

PAK-N-GO Cruises and Tours is licensed by the state of New Jersey to sell Vacation Protection Insurance ( also known as Trip Insurance). Our licenses are current, valid and recorded with the New Jersey Department of Insurance and Banking under the name of Kristopher Krenz. http://www.state.nj.us/dobi/index.html

PAK-N-GO Cruises and Tours is advising you that information on political conditions abroad may be obtained form the U.S. Department of State in Washington D.C., at (202) 647-5225 or on the world wide web at http://www.state.gov. Information on world health issues is available from the Center for Disease Prevention and Control in Atlanta, GA., at (404) 639-3534 ; toll free (800) 311-3435 or on the world wide web at http://www.cdc.gov.

Valid Identification: PAK-N-GO Cruises and Tours requires all customers traveling outside of the continental USA hold passport which is valid for at least 6 months following your visit. We require at the time of booking (any foreign travel) that names and birthdates provided to PAK-N-GO Cruises and Tours exactly match the full name and birth date as it appears in the passport. We will not book any foreign travel without proof of proper documentation.

Every client will receive and must sign a statement that states the following: I am aware that it is my responsibility to obtain proper documentation (passport, vaccinations or visas if required) prior to departure. I am also aware my name as it appears on my passport or ID match the official cruise, air carrier, tour or vacation supplier’s paperwork I will immediately notify PAK-N-GO Cruises and Tours if any changes or corrections need to be made. PAK-N-GO Cruises and Tours also has notified me that Vacation Protection insurance is available for purchase.

Note: Failure to carry a valid passport and/or required paperwork will result in denied boarding. Any losses, penalties or expenses incurred for failure to comply with this travel requirement is the complete responsibility of the traveler(s). PAK-N-GO Cruises and Tours shall not be held liable for any financial losses incurred for failing to obtain proper documentation for travel. Purchase of travel insurance will not cover any losses for the traveler(s) failure to carry proper documentation. PAK-N-GO Cruises and Tours will not be held responsible or liable for incorrect spellings of names. – Please note that not all suppliers include middle name or initial on the paperwork and tickets. PAK-N-GO Cruises and Tours strongly recommends that all passengers purchase some form of trip interruption protection insurance although it is not mandatory. Receipt of this information with confirmation of your cruise, tour or vacation booking constitutes official notification that optional travel protection is available for purchase. Although it is the responsibility of the traveler to do so, any losses, penalties, or expenses incurred by the traveler as a result of his/her decision not to purchase travel protection insurance are the complete responsibility of the traveler.

PAK-N-GO Cruises and Tours is also an associate of NEXION (host), a network of professional travel agents. Some bookings may reflect this on the official cruise line or tour operator’s booking acknowledgement.

Your usage of tickets/documents shall constitute consent of the above.